This Privacy Policy explains how StatementSync ("we", "us") collects, uses and protects your information when you use our Service.
1. Information We Collect
- Account information: name, email, and authentication identifiers.
- Uploaded content: bank or financial statements you submit for processing.
- Usage data: log data, device information, and basic analytics needed to operate the Service.
- Payment information: handled by our payment processor; we do not store card details on our servers.
2. How We Use Information
- To provide, maintain and improve the Service.
- To process payments and manage your subscription.
- To respond to support requests and communicate with you.
- To detect, prevent and address abuse or technical issues.
3. Data Storage and Security
We use industry-standard practices to protect your data, including encryption in transit. Uploaded PDF statements are processed to generate the outputs you request and are removed after processing completes or fails. Extracted transaction rows, summaries, and export history remain available in your account dashboard until you delete them or request deletion.
If you provide a password for an encrypted statement, it is used only for that conversion request and is not stored in your account.
4. Sharing
We do not sell your personal information. We share data only with service providers who help us operate the Service (e.g. hosting, payments) under appropriate confidentiality obligations, or where required by law.
5. Your Rights
You may request access, correction or deletion of your personal data by contacting us. You can also delete your account at any time.
6. Cookies
We use cookies and similar technologies for authentication and basic analytics. You can control cookies through your browser settings.
7. Changes
We may update this Privacy Policy from time to time. Material changes will be communicated via the Service or by email.
8. Contact
For privacy questions, email support@thestatementsync.com.